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Troubleshooting the camera

Left blue LED flashes with an error sound after the shutter is pressed.

  • Ensure you use a standard SD memory card (up to 128 GB).
  • Format the SD card before using it:
  • 13MP Camera: exFAT
  • 16MP Camera : WINDOWS – FAT32 / MAC OS – MS DOS FAT
  • Remove the SD and re-insert, push the SD card to the end of the slot.
  • Try another SD card that’ under 128GB, ensure you unlock the SD card and format it before use.
  • When using a WiFi SD card, please connect to a USB power source to read the WiFi SD card wirelessly.

Right blue LED flashes with an error sound after the shutter is pressed.

  • Replace the batteries with new ones.
  • When using rechargeable batteries, just connect the camera to a USB plug / Power bank with the USB cable to charge.  The green LED on the side will light up during the charging, and will go off after the charging 
    is complete.